Training staff is challenging. It costs time, money and operational performance. Nathan Dring and Associates have an approach that embeds learning into daily rhythms and routines, so people and businesses can grow without interruption.

It’s conversational.

Organisations can rely too heavily on the objective levers of control. Metrics, numbers and targets are essential to guide, direct and measure performance, however, these are rarely sufficient on their own to drive performance through people, thereby improving productivity and service

Almost 80% of human performance is driven through the intangible aspects of the workplace: the conversations, the relationships and the emotions.

Many organisations and senior leaders focus almost exclusively on the 20% – the tangible aspects of performance management, and thereby risk leaving 80% of human performance under-utilised.

The conversational approach and staff development, ensures that desired behaviours, attitudes, values and actions are not only ‘mandated’ from above, or simply espoused on organisational marketing and messaging. Instead, at both an individual and team level, the question can be asked (and answered): What does this mean to me?

This ensures adoption and embedding of ideas – as they are ‘owned’ by all.